Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean rooms
great location
inconsistent service
average dining
7.0/10
Very good
Rooms
8.3
Location
7.3
Service
7.7
Dining
7.0
Guest reviews
7.0/10
based on 5 reviews
7.1
7.1/10 based on 812 reviews
Gordon
United Kingdom,
May
2024
7.6/10
The hotel rooms were very nice and clean, although the drinks on all-inclusive were substandard. I found the room to be spacious with a balcony overlooking the garden. The service was a mix of friendly and miserable staff in different areas, but the overall experience was good. The location was brilliant with easy access to various attractions. The dining experience offered snacks and drinks but could have been better. The hotel facilities were sufficient for a comfortable stay.
Rooms
9.0
The rooms were very nice and clean, with a spacious layout including a balcony towards the garden.
Service
7.0
The service was a mix of friendly and some miserable staff in certain areas, but overall, they were helpful and approachable.
Location
8.0
The location was brilliant with lift access to all hotels, offering entertainment and being right by the water park.
Dining
6.0
Throughout the day, there were snacks available at the cool bar, and drinks were set up for us, but the dining experience could have been improved.
Facilities
8.0
The hotel facilities provided the necessary amenities for a comfortable stay.
clean rooms
inconsistent service
Lewis
United Kingdom,
September
2023
7.4/10
The hotel offers spacious and clean rooms with useful amenities, although lacking air conditioning, which was a downside. The service was friendly and attentive, particularly highlighted by Damien. The location is good for families but showing signs of aging. The dining experience was pleasant but could be improved. Overall, a great choice for a comfortable stay.
Rooms
8.0
The rooms are spacious and clean with a medium-sized glass fronted balcony.
Service
9.0
The staff were very friendly and attentive, particularly Damien who stood out for his care.
Location
7.0
The hotel is located in the center of Taurito, convenient for families and close to the waterpark.
Dining
7.0
The dining experience offered pleasant surprises, but improvements could be made.
Facilities
6.0
The hotel lacked air conditioning, which was disappointing, but otherwise, it provided everything we needed for a comfortable stay.
clean
lacking air conditioning
T.
United Kingdom,
April
2023
7.6/10
The hotel offers spacious rooms with a lovely garden view but looks somewhat tired in appearance. The service was a bit mixed, with some staff being friendly and helpful while others came across as a bit rude. The location is convenient for beach access but can get crowded. Dining options were enjoyable but a bit repetitive. Overall, the hotel provides good value for money.
Rooms
8.0
I had a ground floor room that was large and overlooked the garden area. The room was fresh, clean, and had a balcony towards the garden.
Service
7.0
The service was a bit mixed, with most staff being nice and helpful, but there were a couple who were a bit rude.
Location
7.0
The hotel is within a ten-minute walk to the water park and between Taurito and the beautiful Puerto de Mogán beach.
Dining
8.0
The dining experience was a pleasant surprise with brilliant choices, although some dishes were a bit repetitive.
Facilities
8.0
The hotel provided good facilities for a comfortable stay.